Privacy Policy
How we handle your information on thearcplatform.com.
Last updated: June 2026.
This Privacy Policy explains how the Alexander Rodino Collective (also "The ARC Platform," "ARC," "we," "us," or "our"), a real estate team at Keller Williams Coastal Area Partners, collects, uses, and shares information when you visit thearcplatform.com or contact us. By using this website, you agree to this policy.
Information we collect
Information you give us. When you submit a form, request a home search or home valuation, book a call, or otherwise contact us, we collect the details you provide, typically your name, phone number, email address, and any notes you share about the areas, budget, timeline, or property you have in mind.
Scheduling information. If you book a call through our online scheduling tool, that provider collects the information needed to schedule and confirm your appointment.
Property search activity. If you use the property search on this site, our MLS/IDX provider may record the searches you run and the listings you save so it can deliver results and listing alerts.
Information collected automatically. Like most websites, we and our analytics providers automatically collect technical data such as your IP address, device and browser type, the pages you view, and how you interact with the site, using cookies and similar technologies.
How we use your information
- Respond to your inquiries and provide the home-buying, selling, or property guidance you request
- Set up and send the MLS searches and listing alerts you ask for
- Schedule and confirm calls and appointments
- Follow up with you by phone, text, or email about your inquiry and related services
- Operate, maintain, secure, and improve the website
- Comply with legal, regulatory, and real estate licensing obligations
How we share your information
We do not sell your personal information. We share it only as needed to provide our services:
- Our brokerage and team: Keller Williams Coastal Area Partners and authorized team members who help service your request.
- Customer relationship management: we use Follow Up Boss to manage and respond to inquiries, so the details you submit are stored there.
- Service providers: trusted vendors that run our website, analytics, scheduling, and MLS/IDX search on our behalf.
- Referral partners, at your direction: if you ask to be connected with a lender, attorney, inspector, or similar partner, we share only what is needed for that introduction.
- Legal and safety: when required by law or regulation, or to protect rights, property, or safety.
Calls and text messages
When you give us your phone number, you agree that we may contact you by phone call and text message about your inquiry and our services, including by automated means where permitted. Message and data rates may apply and message frequency varies. You can opt out of texts at any time by replying STOP, or ask us to stop calling, and we will honor your request.
Cookies and analytics
We use cookies and analytics tools, including Google Analytics, to understand how the site is used and to improve it. You can control or disable cookies through your browser settings, and you can opt out of Google Analytics using Google's opt-out tools. Some features may not work properly if cookies are disabled.
Third-party links
This site links to third-party services such as MLS listings, lender tools, scheduling, and partner websites. We are not responsible for the content or privacy practices of those sites, so please review their own policies.
Data retention
We keep your information for as long as needed to respond to you, provide our services, and meet legal, tax, and real estate recordkeeping requirements, after which we delete or de-identify it.
Your choices and rights
You may request to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, by emailing info@thearcplatform.com. Depending on where you live, you may have additional rights under applicable privacy laws, and we will respond consistent with those laws.
Children's privacy
This website is intended for adults and is not directed to children. We do not knowingly collect personal information from children.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with a revised "last updated" date above.
Contact us
If you have questions about this policy or your information, contact the Alexander Rodino Collective at info@thearcplatform.com, 912-351-8935, or 329 Commercial Dr, Suite 100, Savannah, GA 31406.